Welcome to Cosy Moon! These Terms of Use govern your access to and use of our website, materials, and services. By accessing or using the website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not purchase or use our products.
1. Digital Products and Delivery
Cosy Moon provides digital educational packages (including "The 21-Day Sleep Reset" guide, "Cosy Moon Sleep Toolkit", and the "Dream Library" bedtime stories). All products are delivered digitally:
- Upon successful completion of checkout, you will receive an email containing a link to download your digital package.
- All products are delivered in standard formats (such as PDF and EPUB) readable on computers, e-readers, tablets, and mobile phones.
- Since the product is delivered instantly, you are responsible for providing a valid email address during checkout.
2. Purchase and Pay-What-You-Want (PWYW) Model
We believe in accessibility, which is why our digital products are offered under a trust-based "Pay-What-You-Want" pricing structure:
- You may choose to pay any amount starting from a specified minimum price ($17 USD).
- Regardless of the amount chosen above the minimum price, you will receive the exact same complete sleep ecosystem with no locked features.
- All transactions are processed in USD. Local conversion rates, bank fees, or taxes may be calculated at checkout based on your location.
3. Return and Refund Policy
We want you to feel confident in trying our system. Therefore, we offer a 30-day money-back guarantee:
- If you follow the plan and feel it is not the right fit for your family, you can contact us within 30 days of purchase for a full refund.
- Refund requests must be emailed to emmahart.cosymoon@gmail.com.
- Upon issuance of a refund, your license to use the digital materials is terminated, and you should delete all downloaded files from your devices.
4. License and Acceptable Use
When you purchase materials from Cosy Moon, you are granted a non-exclusive, non-transferable, revocable license for personal, non-commercial use only:
- You may download, read, and print the materials for use within your immediate household family.
- You may not copy, share, distribute, resell, license, or publish these materials to any third party, online forum, website, or social media group.
- Any unauthorized distribution or commercial reuse of our content constitutes a violation of copyright law and will result in immediate termination of your license and potential legal action.
5. Educational Disclaimer (Not Medical Advice)
The materials provided by Cosy Moon are for educational and informational purposes only:
- Emma Hart is a Certified Pediatric Sleep Consultant, not a pediatrician, medical doctor, therapist, or medical professional.
- The suggestions, scripts, and schedules outlined in our materials do not substitute for professional medical advice, diagnosis, or treatment.
- Always seek the advice of your pediatrician or other qualified health provider with any questions you may have regarding a medical condition, safety, physical development, or severe sleep concerns.
- Reliance on any information provided by Cosy Moon is solely at your own risk.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Cosy Moon and its creators shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use our digital materials, even if we have been advised of the possibility of such damages.
7. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the website following any changes indicates your acceptance of the updated terms.
8. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Use, please reach out to us at emmahart.cosymoon@gmail.com.