At Cosy Moon, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Cosy Moon and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at emmahart.cosymoon@gmail.com.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Account and Delivery Information: When you purchase our sleep reset package, we collect your name and email address to process your order and deliver the files.
• Payment Details: Payment processing is handled securely by our third-party checkout provider, Dodo Payments. We do not store or collect your payment card details. That information is provided directly to Dodo Payments whose use of your personal information is governed by their Privacy Policy.
• Location Data: We may detect your country code and zip code from your IP address to prefill checkout address details and calculate regional pricing or taxes.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Process your purchase transaction and send your digital download files.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails relating to your purchase and support requests.
• Find and prevent fraud.

4. Log Files and Analytics

Cosy Moon follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

We use third-party analytics services, specifically PostHog, to understand how our users interact with our site, allowing us to continuously improve the user experience.

5. Meta Pixel and Advertising

We use the Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising campaigns by understanding the actions people take on our website. This allows us to show relevant ads to parents who might benefit from our sleep resources.

6. Third-Party Privacy Policies

Cosy Moon's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers/tools for more detailed information:

• Dodo Payments Privacy Policy
• PostHog Privacy Policy
• Meta Privacy Policy

7. GDPR Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Cosy Moon does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.